Frequently Asked Questions
Everything you need to know about our elite strength equipment and services.
What makes LUXIAOJUN barbells different from other brands?
Our barbells are designed to the exact specifications used by elite weightlifters. We utilize premium alloy steel with specific tensile strengths and precision knurling to ensure optimal grip and whip for both training and competition.
How long does shipping take for heavy equipment like plates and racks?
Due to the weight and size of strength equipment, orders typically process within 2-3 business days. Transit times vary by location but generally arrive within 5-10 business days via specialized freight or ground carriers.
Do you offer international shipping for your products?
Yes, we ship globally. Shipping costs and import duties are calculated at checkout based on your destination. Please note that some oversized items may require a custom freight quote.
What is your return policy on fitness gear?
We offer a 30-day return policy for most items in their original packaging and unused condition. Please note that customers are responsible for return shipping costs on heavy equipment unless the item is defective.
How should I maintain my LUXIAOJUN barbell to prevent rust?
We recommend brushing the knurling with a plastic bristle brush to remove chalk and skin oils after each use, followed by a light coat of 3-in-1 oil or WD-40 Specialist Corrosion Inhibitor once a month.
Are your bumper plates IWF standard size?
Yes, our competition and training bumper plates adhere to the International Weightlifting Federation (IWF) standard diameter of 450mm, ensuring consistency for athletes at all levels.